What is the difference between Personal Care and a Buddy
A team member supporting you with all your care needs including washing, dressing, mobility, supporting in and out of bed etc. is charged at the [...]
Will I have the same care assistant each day?
We will do everything we can to make sure you have the same carer visit your home, however, should you need 7 day a week [...]
Is there anything a Care Assistant cannot do?
Out team are not able to give injections or change sterile dressings, the community nursing team will need to be contacted to do these. The [...]
What tasks will my care assistant carry out?
Our care team are there to support all your needs from personal care, light housework, preparing and cooking meals to lifestyle and activities. Your care [...]
What safeguards do I have?
Clemente Care is regulated by the Care Quality Commission. The directors and Managers have undergone interviews with CQC to be able to support you in [...]
What if I don’t like my care package or want to make changes?
Peoples care needs change day by day. Clemente Care carries out regular reviews with you and members of your family to ensure that the package [...]
What happens when the office is closed?
Our office hours are Monday to Friday 8.00am to 5.00pm where you will be able to speak to a member of the admin team or [...]
What about my personal security?
Your security is very important to us. All our team members are fully vetted through police checks and past employment before they start with Clemente [...]
How much do Clemente Care services cost and can I get any help with the fees?
You may be able to get support with paying for your care from the Government. Clemente Care admin team will direct you to who you [...]
How do I pay for my care?
Clemente Care will send you a weekly invoice, made payable within 30 days via cheque of bank transfer. If your care is paid for directly [...]